We are required by UK regulations to confirm the age and identity of our players. This is also important to us as it enables us to ensure the safety and security of all our players. To confirm this information, all customers are required to complete our Player Verification process. This may be done automatically when you register an account with us or we may need you to send us some documentation such as proof of ID and address.
Once a player hits a certain level of activity, they will also be required to complete our Account Verification process. This enables us to make sure a player can support their level of gaming, which is important to us as a socially responsible company and ensures we adhere to further UK regulations. When this happens, we will ask you to send further documentation and information such as source of income.
Please see our Player Verification and Account Verification pages for further details.